An easy way to store organization, user, ticket or general files.
With File Manager you can improve the collaboration between your agents and customers.
Create your own way to manage files between agents with the ability of sharing to end users.
Your feedback about the app is really important. Feel free to contribute with ideas in order to improve it.
Available on the side bar, your agents can easily manage files inside Zendesk. The files can be shared with end users on the comments.
Organization, User and Ticket Views
Without leaving Zendesk, File Manager can be opened from multiple locations.
Create your own file structure
Feel free to choose your favorite structure, organizing the files from the ticket to organizations.